Bloody Mondays

I got stuck at work for an extra hour and a half today. An hour and a half on the phone helping a telecommuting end-(l)user download and install Acrobat reader click-by-click. An hour and a half to install Adobe Acrobat reader. I should mention that this is not my job. At one point I got the "my kids wouldn't have a problem with this, but I'm too old for all this computer stuff." Whenever I hear that I want to retort that my septegenarian mother installs her own software. "I'm to old for this" from some in his fifties just doesn't wash with me. If I had only left work when I meant to I would have missed the call *sigh*