Just make sure that there is a clearly written manual
I hear RTFM just as often as I read a poorly written tutorial were the techwriter has NO IDEA where who his target reader is or assumes they know everything the writer knows.
Other times I think that these writers just get off on displaying their technological superiority
Case in point - I have looked up tutorials in graphic software wich use advanced photoshop skills and concepts and require advanced photoshop knowlege to understand the terminology just to do a entry level process.
Kind of like a Gormet chef telling a kid how to make a PB+J sandwich by what knife to use , what temperature to set the oven what slicing procedure for the bread , how to bake the bread , what scouping motion to use in the PB and what formulation of jam to use.
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I've seen both sides of this arguement
Date: 2004-07-30 12:23 pm (UTC)Just make sure that there is a clearly written manual
I hear RTFM just as often as I read a poorly written tutorial
were the techwriter has NO IDEA where who his target reader is
or assumes they know everything the writer knows.
Other times I think that these writers just get off on displaying their technological superiority
Case in point - I have looked up tutorials in graphic software
wich use advanced photoshop skills and concepts and require advanced photoshop knowlege to understand the terminology just to do a entry level process.
Kind of like a Gormet chef telling a kid how to make a PB+J sandwich by what knife to use , what temperature to set the oven
what slicing procedure for the bread , how to bake the bread , what scouping motion to use in the PB and what formulation of jam to use.
So I think my response to RTFM is RWTFM
re-write the fuckin manual
The Handbook for the Recently Deceased
Date: 2004-07-30 12:35 pm (UTC)no subject
Date: 2004-07-30 01:56 pm (UTC)12:00
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Re: The Handbook for the Recently Deceased
Date: 2004-07-30 08:58 pm (UTC)I think this cartoon applies equally well to many MCSE/MCSA's... wouldn't want to actually *know* the product/technology you are supporting...