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From my former boss:
Sorry to bug you... I have tried to avoid wherever possible. We have hit a problem with the T-Net today that Trevor [This would be "the Doctor" - MB] has not been able to resolve...
It took the MCSE a whole week after launch to break it. I'm impressed. I expected him to bork it up during testing.

Knowing that the Doctor is functionally illiterate and will send no less than four responses to every one e-mail I've taken a lesson from my divorce — my response:
OK, as long as you realise I can only do this by e-mail and I can't guarantee response times. This is outside the long-term contract so it will be $125/hr billed in 6 minute increments.
That'll be minimum of $12.50 for every stupid e-mail he sends me. My ex-wife added $800 to my legal bill with 64 "yes", "no", "huh?" e-mails to my lawyer at the same rates.

Date: 2006-01-06 07:45 pm (UTC)
From: [identity profile] valerian.livejournal.com
Oh ffs. But you are bang-on about the email charge. You already *have* a job. This is above and beyond your day's work, so the PITA factor must come into play. Plus, it's them!! And, to put all painful experiences in a nutshell, there really IS a reason for suffering through the B.S. we end up with in life - it teaches you some very important skills. Like, how to invoice in 6 minute increments.
>:)

I find it hilarious that they should come running to you for rescue. And, they have to know (because he admits they have been avoiding doing so) it's gonna cost them. But given how that place throws away money while allegedly trying to "save" money, I don't think they'll blink. And in the long run, if someone in accounts payable whines about why they are paying this huge bill from you, they will look to The Doctor for answers - not you! Muahahahhaaa!

Date: 2006-01-06 08:07 pm (UTC)
From: [identity profile] mbarrick.livejournal.com
If they had stuck with what I had done for Lignum they would have saved enough money to pay my wage for almost five years.

Date: 2006-01-06 07:54 pm (UTC)
From: [identity profile] ladyvermath.livejournal.com
I say take them for every penny!

Date: 2006-01-06 08:29 pm (UTC)
From: [identity profile] agentdanak.livejournal.com
holy fuck (but in a maybe-not-so-bad-way).

i'm behind you on this. they sound like they deserve to deal with their own shit, really.

Date: 2006-01-06 09:13 pm (UTC)
From: [identity profile] mbarrick.livejournal.com
It's actually not such a bad price. Their only other choice is an outfit here in Vancouver that also can't guarantee response time and charges $175/hr. There is nobody in butt-fuck Egypt Vernon that can do this stuff.

Date: 2006-01-06 09:19 pm (UTC)

Date: 2006-01-06 09:07 pm (UTC)
From: [identity profile] spider--woman.livejournal.com
yeah, totally charge them. I can't believe the gall! And if they go for that price, then yeah baby!

Date: 2006-01-06 09:13 pm (UTC)
From: [identity profile] mbarrick.livejournal.com
I just got the message. They are going for it.

Date: 2006-01-06 09:41 pm (UTC)
From: [identity profile] spider--woman.livejournal.com
seriously? wow!!!! are you going to do it?

Date: 2006-01-07 12:01 am (UTC)
From: [identity profile] meighan2.livejournal.com
$125/hr is cheap... are you forgetting to add the stupidity tax on? Or does that just show up later on their invoice :)
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